We provide free shipping for all the orders.
Delivery Destinations:
Our deliveries reach every corner of India, except for Andaman and Nicobar Islands at the moment.
Additionally, shipping prices will vary for deliveries to Leh and Ladakh.
If you happen to face any problems while checking out please call us on our customer care number +91 8209884776 or write to us at [email protected].
JAE Furniture delivers orders across the Globe. You can order at your own convenience from anywhere in the world and your order will be delivered to you, safely!
How do we deliver?
Our products are delivered via the best courier services and we try to ship by the fastest means of delivery available, depending on your location. We ensure that all the goods are packed properly in a hygienic and damage-proof manner.
We, at JAE Furniture, do not levy any additional/hidden costs or taxes upon you. All our prices are inclusive of GST, and the price which is mentioned at checkout will be the final amount you need to pay us.
While placing your order please make sure to write any fine details you’d like mentioned in our notes section provided on the website. In those ways, we will make sure we follow exactly how you have directed us to make your order an easy and smooth process!
Unpacking/Unboxing of the delivered order is to be done by the customer themselves. Our responsibility extends to safely delivering your order to your doorsteps.
Order Tracking
Once your order has been dispatched from our delivery point, an email or an SMS will be sent to you on the email address and mobile number provided by you under “Billing Address” section while placing the Order. You can track your order online by the Tracking ID number sent to you by us on your Mobile/Email ID.
Order-Splitting:
Sometimes we may not be in a position to deliver an order to a particular location due to the nature of the product, its availability or due to the service limitations of our courier and logistic partners. In such cases, you may receive the items (of a single order) at different points of time or through different courier partners. The status of all items within an order can be tracked online.
Order Payments:
You can make payments on our website through net banking, Credit/debit card, Paytm, Google Pay, and other wallet/UPI payments. We do not provide an option for cash on delivery.
Timespan for deliveries:
The lead time between the placing of order and dispatch is 3-4 days provided the item is in stock.
We take about 3-10 days (excluding Sundays & bank holidays) for deliveries, depending on your location.